Trunkster: The Rise, Fall, and Lessons of the Smart Luggage Revolution

Smart luggage has made waves in the travel world over the past decade, promising convenience, innovation, and tech-driven features for modern travelers. Among the earliest and most talked-about brands was Trunkster, a company that positioned itself as a groundbreaking alternative to traditional suitcases. With a zipperless sliding door, built-in tracking, and a battery system, Trunkster quickly captured international attention—yet its trajectory became a cautionary tale for crowdfunded products.
This article explores what Trunkster is, why it became popular, what ultimately happened to the brand, and what travelers should learn from the rise and fall of smart luggage startups.
What Is Trunkster?
Trunkster was a crowdfunded smart luggage brand created to disrupt the traditional suitcase industry. It launched through Kickstarter and Indiegogo, raising millions of dollars and becoming one of the most successful travel-gear campaigns of its time.
Key features Trunkster promoted included:
- Zipperless Sliding RollTop Door – Replacing traditional zippers with a horizontal sliding cover.
- Integrated Battery Pack – For charging phones and small devices.
- GPS Tracking – Optional location tracking via subscription services.
- Digital Scale – Built directly into the suitcase handle.
- Minimalist, durable design meant to appeal to frequent travelers.
These innovations aligned with emerging trends in smart travel gear and offered a futuristic alternative to conventional luggage.
Why Trunkster Gained Early Popularity
Trunkster’s campaign succeeded because it addressed real frustrations travelers commonly face: unreliable zippers, dead phone batteries, heavy bags, and lost luggage. The brand marketed itself as a next-generation suitcase, emphasizing practicality and tech-first features.
1. The Promise of Zipper-Free Access
Traditional suitcases rely on zippers, which can break under pressure or with age. Trunkster’s roll-top door created a sleek, industrial look and promised fast, obstruction-free access.
2. Built-in Power and Tracking
Before mainstream luggage brands introduced integrated batteries and tracking devices, Trunkster offered these features out of the box. This made the bag feel ahead of its time.
3. Viral Crowdfunding Momentum
The company used compelling visuals, travel-influencer partnerships, and futuristic design language. The crowdfunding community—already enthusiastic about innovation—helped the campaign go viral.
4. The Trend Toward Smart Travel Gear
New generations of travelers, particularly digital nomads and frequent flyers, were drawn to the idea of tech-connected luggage that could simplify their journeys.
The Technology Behind Trunkster
Although the brand no longer operates at scale, understanding its technology provides insight into why it generated such interest.
The Sliding RollTop Door
Trunkster’s signature feature was a strong, curved panel that slid open horizontally. It offered:
- Quick access to belongings
- Reduced risk of zipper failure
- A futuristic, minimalist appearance
However, some users later reported that the mechanism could stick or feel heavy, especially when the suitcase was full.
Integrated Power Bank
The built-in removable battery allowed travelers to:
- Charge phones at airports
- Avoid desperate searches for power outlets
- Stay connected during long trips
This concept later became common across smart luggage lines—but early adopters loved the convenience.
GPS Tracking
The suitcase offered:
- Real-time location tracking
- App-based monitoring
- Alerts if the bag went missing
Tracking services were subscription-based and dependent on third-party networks.
Built-in Digital Scale
Travelers could lift the suitcase by the handle to see its weight. This feature helped avoid overweight baggage fees, especially on international flights.
Challenges and Criticisms of Trunkster
Despite early excitement, Trunkster faced several problems that contributed to its decline. Understanding these challenges is important for anyone considering crowdfunded products or smart luggage.
1. Delays in Delivery
Backers experienced extremely long delays, often lasting years. Many customers reported waiting far beyond the estimated shipping dates.
2. Communication Problems
As delays continued, communication reportedly became inconsistent. Updates were infrequent, vague, or overly optimistic.
3. Customer Support Issues
Some customers struggled to get assistance with:
- Refund requests
- Warranty claims
- Missing or damaged items
Disappointed backers shared concerns across forums and social media.
4. Smart Luggage Regulations
Around the same time, airlines introduced restrictions on battery-powered luggage due to fire risks. These regulations forced smart-luggage companies to redesign products or offer removable batteries—something startups sometimes struggled to keep up with.
5. Limited Long-Term Operations
Eventually, Trunkster stopped fulfilling orders and providing active customer support. Its websites and social platforms became inactive, signaling the end of operations.
What Ultimately Happened to Trunkster?
Trunkster appears to have ceased operations several years after its launch. Many customers reported never receiving their suitcases, while others received units that did not match promotional quality. The brand did not evolve into a long-term retail product and became known as a notable example of crowdfunding risk in physical product development.
While Trunkster contributed to early smart luggage innovation, it also demonstrated the challenges of manufacturing, logistics, and long-term support in a competitive industry.
Trunkster Alternatives in 2025
While Trunkster is no longer active, several established luggage brands offer smart features inspired in part by early innovations like Trunkster’s.
Popular alternatives include:
- Away – Known for removable batteries, sleek designs, and excellent warranties.
- Horizn Studios – Offers tracking, smart chargers, and durable construction.
- Samsonite – Trusted durability with optional tech features depending on model.
- Monos – High-quality design and minimalist aesthetics without unnecessary complexity.
- Level8 – Modern hard-shell luggage with premium materials and practical features.
While these brands may not use a sliding door system, they provide reliable innovation backed by established customer support and warranty programs.
Should You Buy Smart Luggage Today?
Smart luggage has evolved since the early crowdfunding era. Today’s options are more regulated, more refined, and more travel-friendly. However, travelers should evaluate whether tech-heavy features genuinely add value.
Smart Luggage Pros
- Convenient phone charging
- App-based tracking
- Sleek, modern designs
- Helpful features for frequent travelers
Smart Luggage Cons
- Higher price points
- Potential battery restrictions
- More parts that can fail
- Sometimes unnecessary complexity
For many users, traditional premium suitcases combined with separate portable chargers and Bluetooth trackers (like Apple AirTag or Tile) provide similar convenience with fewer trade-offs.
Key Lessons from the Trunkster Story
The Trunkster saga serves as a valuable learning opportunity for both travelers and crowdfunders.
1. Crowdfunding Is Not the Same as Retail
Backers support an idea, not a guaranteed product. Delays, design issues, or company failures are possible.
2. Hardware Startups Face Complex Challenges
Manufacturing, quality control, and logistics require significant expertise and funding—often more than startups initially anticipate.
3. Innovation Must Be Balanced With Practicality
Unique features, like a zipperless door, must be user-friendly and durable in real-world conditions.
4. Customer Support Can Make or Break a Brand
Travel gear is a trust-based purchase. Poor support or communication can irreparably damage reputation.
Conclusion: The Legacy of Trunkster
Trunkster played an important role in the early evolution of smart luggage. Its futuristic design and bold promises captured the travel industry’s imagination and helped push innovation forward. But it also highlighted the risks associated with crowdfunded physical products and the challenges of turning ambitious concepts into reliable, long-lasting consumer goods.
For today’s travelers, Trunkster’s story is more than just a product review—it’s a reminder to evaluate features realistically, choose trusted brands, and approach crowdfunded gadgets with educated caution.
FAQ
Is Trunkster still in business?
No. The brand is no longer active, and its official website and operations have been inactive for years.
Can I still buy a Trunkster suitcase?
You may occasionally find used models on resale marketplaces, but official new units are no longer produced.
Why did Trunkster fail?
Production delays, logistical challenges, customer support issues, and shifting airline battery regulations all contributed to its decline.
What’s the best alternative to Trunkster today?
Brands like Away, Monos, Horizn Studios, and Samsonite offer modern features, reliable build quality, and strong customer support.




